Overview
This Privacy Policy explains how Tadreeeb (“we”, “us”, or “our”) collects, uses, and shares information when you use our website and apps (the “Service”). By using the Service, you agree to the practices described here.
Effective date:
1. Information We Collect
Personal Information: Name, email, phone number, institution name, or other identifiers you provide when registering, purchasing content, creating assessments, or contacting support.
Account & Usage Data: Log-ins, purchased materials, progress history, assessment results, AI-generated recommendations, and interactions with learning content.
Technical Data: IP address, device type, operating system, browser or app version, and crash logs.
Cookies & Similar Technologies: To remember preferences, improve performance, and personalize content.
B2B Partner Data: For institutional accounts (schools, universities, tutors), we may store admin contact details, class structures, and aggregated student performance analytics.
2. How We Use Your Information
Provide & Improve Services: Enable access to content, deliver AI-powered learning recommendations, track progress, enhance learning experience, and operate core features.
AI Model Enhancement: Improve our AI using anonymized and aggregated data. We remove personal identifiers before training or evaluation.
Support & Communication: Respond to inquiries, send updates, and notify you of new features, promotions, or educational opportunities (you can opt out anytime).
Analytics & Research: Monitor performance, identify trends, and develop new features or content.
Legal Compliance: Fulfill regulatory requirements under Jordanian, GCC, and Saudi laws, and comply with app store guidelines.
3. Sharing Your Information
We do not sell or rent your personal data.
We may share information with:
- Trusted Service Providers: Hosting, analytics, payment processing, messaging, and customer support.
- Educational Institutions: If you are enrolled via a partner institution, your activity may be visible to authorized faculty or administrators.
- Legal/Compliance: When required by law, regulation, or court order, or to protect our rights and prevent fraud.
4. Data Security
We apply technical, administrative, and physical safeguards to protect your data, including encryption in transit and at rest. However, no method of storage or transmission is 100% secure.
5. Your Rights & Choices
Depending on your jurisdiction, you may:
- Access, correct, or update your information.
- Request deletion of your personal data (subject to legal/contractual exceptions).
- Opt out of marketing emails at any time.
- Request a copy of your stored data.
For requests, email us at support@tadreeeb.com.
6. AI-Generated Content & Data Usage
When you use Tadreeeb’s AI features, your prompts and generated results may be processed to improve the system. Personal identifiers are stripped before model training or evaluation. AI outputs are suggestions only and should be reviewed before use.
7. Third-Party Links & Integrations
Our platform may link to or integrate with third-party services (e.g., payment gateways, video conferencing). We are not responsible for their privacy practices. Please review their privacy policies.
8. Children’s Privacy
Tadreeeb is not intended for children under 13 unless accessed through an institutional account with verified parental or school consent. If you believe we have collected information from a child without consent, contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
For privacy questions or concerns, contact:
📧 support@tadreeeb.com
🏢 Amman, Jordan